General informations

The products on the site are also on sale in the physical store in Milan. May be unavailable at time of order. In this case we will contact you by email. As soon as you have placed an order, also check your SPAM mailbox. Parcels are generally sent within 1-2 days from receipt of payment, or order confirmation for cash on delivery. The order are shipped via Poste Italiane with tracking number. For shipments with tracking we will provide you with the parcel number and URL to check the status of the shipment.

Returns are accepted within 14 days of arrival, the shipping costs are the your responsibility. NB: For shipments without tracking, La Zacca will have no responsibility in the event of missing delivery.