General Informations

Shipment and Return

Your order will normally be shipped within 2 business days.
Since the products are also sold in physical stores, we will contact you by email if the product you ordered is out of stock.
Emails from our shop are sent from Please register so as not to enter the spam mail.

The delivery method can be selected from the following:
- Poste Italiane with tracking
- Poste Italiane without tracking
- Poste Italiane with cash on delivery
- Pick up at the store

La Zacca accepts returns within 14 days of the arrival of the package.


Secure payment

With cards (also via Apple Pay and Google Pay), PayPal, Bank Transfer, Cash on Delivery (with supplement), SEPA direct debit, SOFORT.



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